We are pleased to advise that we will be enhancing our cardholder security against online fraud attempts with the launch of our new 3D Secure (3DS) service in the near future. 3DS is a secure online payment service for Visa and MasterCard cardholders, to authenticate the users when making online purchases. Please note this security feature is free of charge and all Cayman Capital Trust cardholders are automatically registered.
The authentication procedure is simple and involves 3 steps when prompted to complete an online purchase transaction.
1 - Select your online item(s) for purchase and enter your debit or credit card information.
2 - If the 3DS service is triggered when you attempt to make a purchase, a 3DS window will open featuring the logo of the card used (Visa or MasterCard) along with the Cayman Capital Trust logo. You will then select your preferred option of your mobile phone number or email to receive the one-time password (OTP) for the purchase.
3 - Once you enter the correct OTP shared to the option you have selected, your card details will be verified for the purchase.
At launch more details of the 3DS service, including frequently asked questions (FAQs) will be shared on caymancapitaltrust.com. If cardholders have questions about the service, they should contact our Customer Support Team available 24/7 at (345)949-4655/(345)949-8300.